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AI in Recruiting and Working Life

In our interview, Dennis Szimmetat, Head of Sales Development at the HR Consulting Agency Talentlotsen Personalberatung, discusses the impact of Artificial Intelligence on recruitment and working environments. 
Written on 10/17/23

Dennis Szimmetat studied social economics at the University of Hamburg and has several years of experience as a trainer, course leader as well as in HR consulting and recruiting. He also runs  the podcast Real Talk Recruiting.

Artificial Intelligence is on everyone's lips and is widely believed to be in a position to revolutionize the world of work as a whole. What does that mean for recruiting new employees?

In my opinion, it will have a serious impact on recruitment. On the one hand, methods and processes for recruiting are changing, because AI can now take over or simplify many things in this process. Be it the writing of job advertisements or the basic analysis of applicants. On the other hand, the increased use of AI will also eliminate simpler jobs that can be automated, so that in some areas there will be no need to search for new staff at all.

Will a simple “prompt” typed in the command bar be sufficient to make AI do the work? Will human interaction be needed at all? 

The human factor will always play a role, especially in recruitment. For one thing, even AI needs input to produce output. And the better the input, the better the output. On the other hand, we cannot blindly rely on the results, but should always put them to the test. AI is a tool that can massively increase productivity, efficiency and output. Nevertheless, this instrument must also be used correctly, which in turn must be done by humans.

During a keynote address on the topic of ChatGPT and recruiting, you spoke of a framework in which singular prompts are linked to logical strands and played out in loops. Could you eloborate on this thought? 

What is meant is that the use of singular prompts can be put together in a logical sequence to form an overall process. With this overall process, I can then produce reproducible results "on an assembly line" by using individual prompts in the right sequence and I am thus less prone to errors.

In summary: What are the five basic rules for recruiters when dealing with AI?

Currently, there is only one basic rule for me: use it, try it out and learn! We are still at the very beginning and currently still have the time to try things out. Therefore, recruiters in particular should use this time now to test what works and firmly establish this in future processes.

A brief outlook: Besides ChatGPT, there is a growing market of generative AI tools for different applications. Google, for example, recently launched Bard. What new opportunities and challenges arise from increasing competition?

The speed of development will increase significantly due to increasing competition. We will see ever greater technological advances in ever shorter periods of time. So the future will remain dynamic and highly exciting!