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The Impact of (Generative) AI on the Future of Work

The Artificial Intelligence landscape shifted with the release of powerful Generative AI models, particularly in how it impacts existing jobs. For some organizations, GenAI holds valuable potential in offering advanced opportunities, such as creating new services and business models. However, the use of Generative AI also raises concerns about the potential for job losses and the need for strategies to address these workforce changes.
Written on 10/18/23

Unlocking (Generative) AI’s Potential

Machine learning has held a dominant position in the field of AI for many years. In contrast to its approach of learning, Generative AI is rooted in learning from examples rather than following explicitly programmed rules. This concept has led to the development of powerful tools capable of identifying intricate patterns in complex data inputs. The resulting outputs are notably complex, including entire high-resolution images, full pages of newly written text or any other digital content. Generative AI excels in the creation of diverse content such as text, code, voice, images, videos, and various processes. Its applications encompass a wide array of fields, including coding, product design, marketing, legal document analysis, customer service, and more. This opens the door to the automation of tasks in fields that traditionally demanded human expertise, interaction, and creativity, thereby enhancing productivity. In the United States, Generative AI holds the potential to boost labor productivity by 0.5 to 0.9 percentage points annually until 2030. At the same time, it can lead to the replacement or alteration of jobs in certain sectors.

Understanding the Impact of AI on Workers

This underlines the concern, that AI poses a significant threat to job displacement in the 21st century. The adoption of AI applications in workplaces has rapidly increased, doubling from 1.9 in 2018 to 3.8 in 2022. A Forrester Research paper predicts that smart machines are expected to replace up to 16% of jobs in the United States over the next decade. The World Economic Forum, meanwhile, predicts a staggering 75 million job losses by the end of this decade, primarily jobs involving repetitive tasks. An OpenAI study has also identified high-risk jobs, which include mathematicians, financial advisors, and computer scientists. However, this doesn't imply the replaceability of these professions. On the contrary, especially mathematicians, financial advisors, and computer scientists with their extensive data competence play a central role in the design and monitoring of AI systems. Instead, this development calls for a reorientation and expansion of their respective fields of work. The World Economic Forum predicts, that the rise of AI will create about 58 million new job opportunities. These emerging roles will require workers to possess essential digital skills, a deep understanding of socio-economic factors, and a strong commitment to lifelong learning. In particular, highly sought-after digital job profiles will include positions like data analysts, blockchain specialists, cloud engineers, and AI experts. 

All in all, AI presents both challenges and opportunities in the job market. Job displacement is a concern, but the emergence of new roles, particularly in digital fields, offers hope. To effectively integrate Generative AI, it is essential to provide support to workers as they acquire new skills and mitigate the associated risks. Employers, policymakers, and employees must collaborate to establish clear guidelines, embrace AI as a tool for enhancing work, and shift their focus toward higher-value tasks, particularly as automation progressively takes over routine assignments. This proactive approach ensures a seamless transition into the era of advanced technology while optimizing the advantages of AI.

Sources: 

-    https://www.telefonica.com/en/communication-room/blog/artificial-intelligence-work-affect-future-work/
-    https://www.mckinsey.com/mgi/our-research/generative-ai-and-the-future-of-work-in-america
-   us-ai-institute-gen-ai-for-enterprises.pdf